PRIVACY POLICY
Effective Date: 30/05/2025
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At Whispering Echoes we are committed to protecting your privacy and ensuring your personal information is handled in a safe and responsible manner.
What Information We Collect ​
We may collect the following personal information when you interact with us:
- Name
- Email Address
- Phone Number
- Booking Details
- Health Information you provide for treatment purposes
- Payment Information (processed securely via third-party providers)
How We Collect Your Information
We collect your information when you:
- Make a booking via our website, phone or in person
- Fill out contact or intake form
- Communicate with us via email, phone or social media
Why We Collect Your Information
We collect personal information to:
- Provide and personalise our services
- Manage bookings and appointments
- Ensure your safety during treatments
- Respond to enquiries or feedback
- Comply with legal and professional obligations
How Your Information is Stored
We take reasonable steps to protect your personal information from misuse, loss or unauthorized access. Your data may be stored in secure cloud - based systems or locked paper records (if applicable)
Disclosure to Third Parties
We will not share your personal information with third parties unless:
- You have given us permission
- It is required by Law
- It is necessary to provide our services (e.g. payment processors)
Accessing & Updating Your Information
You may request access to or correction of your personal information by contacting us. Well respond to all requests within a reasonable timeframe.
Cookies & Website Analytics
Our website may use cookies or analytics tools to enhance your experience. These do not identify you personally and are used to improve website functionality and content.
Your Consent
By using our website and services, you consent to our collection and use of your information as described in this privacy policy.
Changes to This Policy
We may update this Privacy Policy occasionally. Any changes will be posted on our website with an updated effective date.
Contact Us
If you have questions about this policy or how we handle your information please contact us.
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